LEGAL DOCUMENT
Terms of Service
Last updated: April 2026
These Terms of Service ("Terms") govern your access to and use of cloudless.gr and all services and products offered by Cloudless ("we", "us", "our"). By using our website or purchasing our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Service Provider
Cloudless is operated by Themistoklis Baltzakis, based in Greece, EU. Contact: tbaltzakis@cloudless.gr. As required by the EU eCommerce Directive (2000/31/EC), our full business identification details will be published here upon formal registration.
2. Services & Products
We offer cloud computing consultancy, serverless development, data analytics, and AI-powered digital marketing services. We also sell digital products and service packages through our online store. All prices are displayed in Euros (EUR) and include applicable VAT where required by Greek law.
3. Orders & Payment
When you place an order, you are making a binding offer to purchase. We confirm acceptance by sending an order confirmation email. Payment is processed securely through Stripe. We accept major credit/debit cards. Prices are final at the time of checkout and include VAT where applicable.
4. Right of Withdrawal (EU Consumers)
Under the EU Consumer Rights Directive (2011/83/EU), you have 14 calendar days from the date of purchase to withdraw from a contract without giving any reason. To exercise this right, email us at tbaltzakis@cloudless.gr with a clear statement of your decision.
Exceptions:
The right of withdrawal does not apply to: digital content that has been accessed or downloaded (with your prior express consent and acknowledgement), fully performed services (where you agreed performance could begin within the withdrawal period), and custom/personalised services delivered to your specifications.
5. Delivery
Digital products are delivered electronically via email or dashboard access immediately after payment confirmation. Service engagements begin according to the timeline agreed in the project scope or service description.
6. Intellectual Property
All content on cloudless.gr — including text, code, design, logos, and graphics — is owned by Cloudless and protected by copyright and intellectual property laws. Work product delivered to clients as part of a paid service engagement is transferred to the client upon full payment, unless otherwise agreed in writing.
7. Limitation of Liability
To the maximum extent permitted by law, Cloudless shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
8. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorised use.
9. Acceptable Use
You agree not to: use our services for any unlawful purpose, attempt to gain unauthorised access to our systems, interfere with the proper functioning of the website, upload malicious code or content, impersonate any person or entity, or use automated tools to scrape data from the site.
10. Governing Law & Disputes
These Terms are governed by the laws of the Hellenic Republic (Greece). EU consumers retain the right to bring proceedings in their country of residence. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/odr.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.
12. Contact
For questions about these Terms, contact us at tbaltzakis@cloudless.gr.